Contact information

Contact Us

If you have questions regarding canvas weights, laptop sleeve sizing dimensions, rewaxing procedures, leather strap care, order status, shipping, or returns, our customer concierge team is ready to assist. We respond to all inquiries within 24 to 48 business hours.

Store Name: Mesa Tote
Website: mesatote.sbs
Email: support@mesatote.sbs
Phone: +61 412 638 507
Business Address: 61 Poinsettia Avenue, Mooloolaba, QLD 4557, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is dedicated to corporate administrative operations only. Due to textile dust control protocols, specialized metal and leather inspection workflows, and dedicated warehouse receiving procedures, please do not dispatch returned bags, totes, or parcel packages to this address without obtaining an authorized return warehouse address and an official RMA number from our support team first.